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Home>Contact&Support>>Support

1. Q: How many days I can get the product after payment? 
    A: For small order, will be delivery with 1-7 working days. For OEM order, based on your order details and requirements, usually it is 30-35 days.

2.  Do you support sample? 
 A: Sure. We usually provide existing sample for checking quality. Sample charge is refundable when order is up to certain quantity.

3. Q: How much of the shipping cost? Free shipping? 
    A: Shipping freight is quoted under your products, No free shipping.
 
4. Q: Is there any discount? Can you do our logo and OEM box?
    A: Discounts are offered based on order quantities, and OEM and ODM are all well welcomed.

5. Q: How do you ship the goods? 
    A: Usually we ship by sea shipping, air shipping is by customers. 
 
6. Q: What kind of Payment method do you accept ?
    A : We accept Paypal for Sample orders ; T/T, L/C, OA... Payment for mass orders
 
7.  Q: How do you pack the product?
    A : Normally 1pc per English package,also can pack as you require
 
.Q: What is your payment terms?
    A : Usually, 30% deposit for order,and 70% balance before shipping or against the copy of bill of loading.